ox99 Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between ox99 ("we", "our", "platform") and the user ("you", "member"). By using the ox99.cam website or any of its associated services you agree to all provisions of these Terms.

These terms are drafted for users in Bangladesh and published in Bengali. In the event of any translation or interpretation, the original Bengali text shall prevail.

ox99 is a secure and reliable online gaming platform offering slots, live casino, cricket betting, color prediction, pool rummy and a range of other gaming services. These terms apply equally to all such services.

To open an account and use gaming services on ox99, the following conditions must be met:

• You must be at least 21 (twenty-one) years of age.
• You are of sound mind and are using the platform of your own free will.
• You are not a resident of any country or region where online gaming is prohibited by law.
• All information you provide is true, accurate and complete.
• One person may operate only one account.

2.1 Registration Process

When registering an account you must provide a valid mobile number, email address and a strong password. You are solely responsible for maintaining the security of your account.

2.2 Single Ownership of Account

Each account may only be used by one individual. Transferring, selling or sharing an account with any third party is strictly prohibited.

ox99 reserves the right to verify your age and identity at any time. Any one of the following documents may be requested for verification:

• National Identity Card (NID)
• Passport
• Driving License
• Birth Registration Certificate

Withdrawals may be placed on hold until identity verification is complete. If false information is provided, the account will be closed immediately and the associated funds may be forfeited.

4.1 Deposit Rules

Funds can be deposited to ox99 via bKash, Nagad and Rocket. The minimum deposit amount is ৳500 (five hundred taka). Deposit transactions are generally credited to the account instantly.

4.2 Withdrawal Rules

The following conditions apply to withdrawals:

• The minimum withdrawal amount is ৳500 (five hundred taka).
• Withdrawal requests generally take between 30 minutes and 3 hours to process.
• Withdrawals are only possible to a registered payment method.
• Identity verification is mandatory before withdrawal.

4.3 Payment Methods

ox99 currently accepts payments via bKash, Nagad and Rocket. These payment methods have their own terms of use which you must comply with separately.

4.4 Transaction Verification

ox99 may request additional verification for any transaction. Transactions suspected of fraud will be blocked automatically and the associated account may be suspended for review.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. A minimum deposit of ৳500 is required to receive this bonus.

5.2 Wagering Requirement

Bonus funds must be wagered 15 times (15x) before withdrawal. For example, if you receive a ৳1,000 bonus, you must place a total of ৳15,000 in bets before withdrawing.

• Only real funds may be withdrawn before the wagering requirement is completed.
• Winnings from bets placed with bonus funds are withdrawable only after the wagering requirement has been completed.
• Attempting to claim bonuses from multiple accounts will result in all bonuses being cancelled.

5.3 VIP Program

The ox99 VIP program has five tiers, each offering weekly cashback:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback
• Diamond: up to 1.5% weekly cashback

Progression through VIP tiers depends on activity, consistency and overall gaming engagement on the platform. ox99 reserves the right to change VIP benefits at any time.

5.4 Right to Cancel Promotions

ox99 reserves the right to modify, suspend or cancel any bonus or promotion at any time. If misuse of a promotion is suspected, the related bonus will be forfeited immediately.

The following rules must always be followed while playing games on ox99:

6.1 Fair Play Policy

ox99 is committed to ensuring fair play in all games. Our games are supplied by reputable game providers such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming and Ezugi, who follow their own fairness and security standards.

6.2 Technical Errors

In the event of a technical error or faulty game situation, the relevant round may be voided and the bet amount will be refunded. In such situations the decision of ox99 will be considered final.

6.3 Game Limits

Each game has its own minimum and maximum bet limits which will be displayed in the game interface. It is not possible to place bets beyond these limits.

The following activities are strictly prohibited on ox99:

• Operating multiple accounts or claiming bonuses from multiple accounts.
• Using stolen or another person's payment method.
• Playing games using automated software, bots or any artificial means.
• Exploiting any vulnerability or flaw in the platform.
• Colluding unfairly with other users.
• Conducting money laundering or any other illegal financial activity.
• Misconduct or harassment of platform staff.
• Operating an account on behalf of or for the use of minors.

ox99 reserves the right to suspend or permanently close any account for the following reasons:

• Breach of any provision of these terms.
• Failure to cooperate with identity verification.
• Suspicion of fraudulent or deceptive activity.
• The account remaining inactive for an extended period.
• A self-requested account closure is submitted.

You may also contact us at any time to request closure of your own account. Valid funds may be withdrawn before the account is closed.

ox99 will not accept liability in the following situations:

• Loss in a game caused by an internet disconnection.
• Loss caused by a technical problem with your device.
• Delay or failure by a third-party payment provider.
• Account credentials being compromised due to your own negligence.
• Unforeseen technical failure or force majeure situations.

Gaming is a leisure and entertainment activity. ox99 is not liable for financial losses as each bet is the user's own decision.

ox99 gives the highest priority to protecting users' personal information. We keep all data secure using SSL encryption technology.

Your personal information will never be sold to third parties. Information will only be used to provide services, verify identity and fulfill legal obligations. For more details please read our Privacy Policy page.

ox99 believes that gaming is an enjoyable form of entertainment — not a source of income. We encourage all members to play responsibly.

11.1 Self-Control Tools

ox99 provides users with deposit limits, betting limits and the option to take a temporary break. To use these tools, contact our support team via 24/7 live chat.

11.2 Gaming Addiction

Gaming addiction is a serious problem. If you feel that gaming is having a negative impact on your personal or family life, please contact us immediately. We will help you get the right support.

Visit our Responsible Gaming page to learn more.

ox99 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will post a notice on the platform.

If you continue to use the platform after any changes, you will be considered to have automatically accepted the updated terms. Therefore, it is recommended that you review this page regularly.

If you have a complaint or feedback on any matter, please contact us through the following ways:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

13.1 Complaints Process

Upon receiving a complaint, we will try to respond within a reasonable time. In resolving disputes, the decision of ox99 will be considered final; however, we always review each complaint in a fair and transparent manner.

ox99 is always committed to providing the best service to users. Our goal is to create a safe, fair, and enjoyable gaming environment where every member feels comfortable.